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If your question is not answered in the following list please feel free to e-mail us with your question. You can also use the form on our contact page.
1. How long is my certification good for?
a. The American Heart Association (AHA) recommends that you be recertified in most of their courses every 2 years. If the specific course you are taking is different, your instructor will inform you during the course.
2. Are your courses nationally recognized?
a. Yes! We teach all of our courses to AHA ECC Guidelines, OSHA and/or ASHI standards. Our courses will be recognized where ever you go in the United States.
3. How long are your classes?
a. Each course has a specific amount of classroom and hands on training that is required by the certifying authority (AHA, ASHI, etc.) Please contact us for specific class length either by phone (1-800-531-2475) or email:
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4. This is my first time taking ACLS. What do I need to do to prepare for the course?
a. We teach first time ACLS students in almost every class. We recommend that you order your ACLS Provider book so that it arrives at least 1-2 weeks prior to your class. This should give you ample time to pre read the material. ECG recognition is a skill that is required to successfully complete an AHA ACLS course. However, this skill is not part of the ACLS curriculum. If you need extra assistance with ECG recognition, we suggest you take the American Heart Association (AHA) ECG/Pharmacology Course. We do offer this course. Please contact us either by phone (1-800-531-2475) or email:
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5. When can I expect my card?
a. With the exception of ACLS and us traveling to your site, students will receive their cards on the day of training. For our ACLS students, you will receive a letter stating that you have passed and can start actively using your skills. Unless otherwise noted, the card(s) will be mailed to you within 30 (thirty) days.
6. I’ve lost my CPR card, what can I do?
a. As soon as we can verify your training records with us, we can replace your card for you. The cost for a replacement is $10.00. We suggest that you ‘scan’ your card into your computer for easy verification.
7. I have a question that is not on here…
a. Please contact us: by phone (1-800-531-2475) or email:
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FAQ